Customers may cancel an order within 1 hour of placing it. However, if you still want to cancel an order after 1 hour, it will be subject to a 15% restocking fee.
Customers must obtain a Return Authorization # before attempting to return any merchandise to us. Certain Manufacturers insist on defective or damaged merchandise being returned directly to them, so you need to check with us first. We will not accept any returned merchandise without a valid RA #. To obtain an RA #, call 1-814-328-2115 and leave a message.
